About AI Deal Desk — Trust-Forward AI Implementation

We're building the most trusted network for AI agent implementation. Here's our story, our mission, and how we protect every deal.

Our Mission

The AI agent implementation market is exploding — and so are the risks. Businesses are hiring unknown contractors, paying upfront, and getting burned by missed deadlines, poor quality, and disappearing providers.

AI Deal Desk exists to fix this. We're a managed referral network that vets every provider, standardizes every contract, and protects every payment through escrow. Think of us as the Stripe Connect for AI implementation — trust infrastructure for a trust-short market.

How It Works

A complete view of the Deal Desk process from request to delivery

1

Request Submission

Businesses submit a project brief through our intake form. We capture project type, budget range, timeline, and special requirements. This typically takes 5 minutes.

2

Provider Matching

Our team reviews each request and matches it with 2–3 providers from our network who have demonstrated expertise in the requested area. We pre-vet the client for budget and seriousness before sending the request.

3

Proposal & Contract

Providers submit tailored proposals. The client reviews, asks questions, and selects a provider. Both parties sign our standardized contract — no negotiation needed.

4

Escrow Funding

Client deposits the full project amount into a secured escrow account. Funds are held by our payment partner (Stripe). The provider sees the funded escrow and begins work with confidence.

5

Delivery & Approval

Provider delivers the AI agent implementation per the contract scope. Client has a defined review period to test, request revisions within scope, and approve deliverables.

6

Payment Release

Once the client approves (or the review period passes without dispute), funds are released from escrow to the provider. Deal Desk deducts our 10% referral fee automatically.

How Escrow Protects You

Escrow isn't just protection — it's the foundation of trust

For Buyers

Your money is held in escrow until you approve the deliverables. If the provider doesn't deliver, you get a full refund. No risk of losing your deposit to a no-show or poor quality work.

For Providers

When escrow is funded, the money is guaranteed. You deliver the work knowing payment is secured. No more chasing invoices or dealing with clients who refuse to pay after delivery.

How It Works

We use Stripe Connect for payment processing. Escrow funds are held in a segregated account and are only released upon mutual agreement or dispute resolution. We never touch the funds directly — Stripe handles the financial infrastructure.

Dispute Resolution

When things go wrong, we have a clear process to resolve them fairly

Tier 1

Informal Mediation

Within 24–48 hours of a dispute filing, our team facilitates a call between both parties. We review the contract, the deliverables, and the client's feedback. Most disputes (over 70%) are resolved at this level through mutual agreement.

Tier 2

Formal Arbitration

If Tier 1 fails, both parties submit documented evidence (messages, code commits, deliverables, timeline). Our senior team reviews and issues a binding decision within 5–7 business days. Decision is enforced via escrow release logic.

Tier 3

External Arbitration

For high-value disputes (over $10,000), either party can request external arbitration with a neutral third-party arbitrator. The arbitrator's decision is final and binding. External arbitration costs are split 50/50 unless the arbitrator rules otherwise.

Provider Vetting — The Details

How we ensure every provider in our network is legitimate

Portfolio Review

We review at least 5 relevant past projects. We assess technical complexity, outcome metrics, and client satisfaction. Generic portfolios or projects that can't be verified are rejected.

Business Verification

Company registration verification, financial stability check, and legal standing review. We verify that the entity is legitimate and has been operating for at least 12 months.

Client References

Minimum 3 verified client references per applicant. We call or email each reference to verify project details, quality of work, communication, and timeliness. We reject applicants with reference failures.

Get in Touch

Have questions about AI Deal Desk? Want to discuss a partnership? We'd love to hear from you.

hello@dealdesk.ai
LinkedIn Twitter